Our approach
We use semantic page structure, keyboard-accessible navigation, descriptive image text, visible focus states and clearly labelled controls. We continue to review the website as products and services evolve.
USA Special — 15% Off Your First Order | Limited-Time OfferMade in Bhadohi, India+91 97211 12536
Website accessibility
A considered experience for every visitor.
We want customers to be able to explore our rugs, understand their options and contact the studio regardless of the technology they use.
Alternative assistance
If any part of the website is difficult to use, our Bhadohi studio can provide product information, photographs, specifications, pricing and order guidance by email, telephone or WhatsApp.
Tell us about a problem
Please email studio@custommaderugs.studio or telephone +91 97211 12536. Include the page address and a short description of the difficulty so we can investigate it.
Order visibility
Follow your rug after dispatch.
Once your finished rug has passed final inspection and is collected for shipment, we send the tracking number and tracking link by email or WhatsApp. You can then follow the order through FedEx or DHL until delivery.
Read our shipping policy ↗
or
- 01Final inspection
Your rug is checked, rolled and securely packed.
- 02Carrier collection
FedEx or DHL collects the completed shipment.
- 03Tracking sent
We share the tracking number and live tracking link with you.
Blessings in Every Creation
اللَّهُمَّ بَارِكْ لَنَا فِي رِزْقِنَا وَعَمَلِنَا
“O Allah, bless our provision and our work.”