studio@custommaderugs.studio ↗
Include the product name or order reference and the delivery country so we can assist efficiently.

Customer service
Contact the rug studio.
Speak directly with Custom Made Rugs Studio about a product, custom specification, payment, order, delivery or return.
Telephone and WhatsApp
Custom rug quotations
For the clearest response, use our custom rug quote form to send dimensions, construction preferences, target date and reference files securely.
Designer, trade and private label enquiries
Interior designers, architects, retailers, showrooms and rug brands can review our trade rug services and private label manufacturing process.
Cryptocurrency payment inquiry
Bitcoin, USDT and other cryptocurrency payment inquiries may be considered for eligible custom rug orders on a case-by-case basis. Read our buyer's guide and cryptocurrency payment information before contacting the studio.
Business and postal address
Custom Made Rugs
HIG-II-49/50, Jamunipur Colony
Bhadohi, Uttar Pradesh 221401
India
Order and return support
For an existing order, include the customer name, payment or order reference and photographs where relevant. Returns must be authorised before dispatch; please read our Refund & Cancellation Policy first.
Seller and invoice name: Custom Made Rugs · GSTIN 09BNKPA2546K1ZV.
Order visibility
Follow your rug after dispatch.
Once your finished rug has passed final inspection and is collected for shipment, we send the tracking number and tracking link by email or WhatsApp. You can then follow the order through FedEx or DHL until delivery.
Read our shipping policy ↗
or
- 01Final inspection
Your rug is checked, rolled and securely packed.
- 02Carrier collection
FedEx or DHL collects the completed shipment.
- 03Tracking sent
We share the tracking number and live tracking link with you.
Blessings in Every Creation
اللَّهُمَّ بَارِكْ لَنَا فِي رِزْقِنَا وَعَمَلِنَا
“O Allah, bless our provision and our work.”