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Custom Made Rugs Studio

Wool rug care guide

Care that protects the pile and finish.

A handmade wool rug is resilient, but gentle routine care helps preserve its colour, texture and shape. Always follow the care guidance supplied with the specific rug.

Vacuum gently and regularly

Use suction only, without a rotating beater bar, and work in the direction of the pile. Avoid repeatedly vacuuming fringes and carved edges. New wool rugs may release loose surface fibres at first; gentle vacuuming helps remove them without pulling the pile.

Rotate for even exposure

Rotate the rug periodically so foot traffic and daylight affect the surface more evenly. A suitable rug pad can reduce movement, soften pressure on the foundation and help the rug sit securely on hard flooring.

Respond to spills promptly

Blot liquid with a clean, absorbent, colourfast cloth. Do not rub, scrub or soak the pile. Test any treatment in an inconspicuous area first, and contact a professional rug cleaner for persistent marks or large spills.

Use specialist cleaning

Avoid bleach, harsh chemicals, machine washing and unsupervised steam cleaning. Wool-and-viscose or silk blends need particular care because moisture can change their sheen and texture. Tell the cleaner the rug material and construction before treatment begins.

Store by rolling, not folding

Clean and fully dry the rug before storage. Roll it around a sturdy tube with the pile protected, wrap it in a breathable covering and keep it in a dry space away from direct sunlight and heavy objects.

For advice about a specific rug, ask our Bhadohi studio, explore our hand-tufted rugs, or compare hand-knotted and hand-tufted construction.

Order visibility

Follow your rug after dispatch.

Once your finished rug has passed final inspection and is collected for shipment, we send the tracking number and tracking link by email or WhatsApp. You can then follow the order through FedEx or DHL until delivery.

Read our shipping policy ↗
FedExorDHL
  1. 01
    Final inspection

    Your rug is checked, rolled and securely packed.

  2. 02
    Carrier collection

    FedEx or DHL collects the completed shipment.

  3. 03
    Tracking sent

    We share the tracking number and live tracking link with you.

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Blessings in Every Creation

اللَّهُمَّ بَارِكْ لَنَا فِي رِزْقِنَا وَعَمَلِنَا

“O Allah, bless our provision and our work.”